Shipping & Returns
Free Shipping on all items in the lower 48 Continental States.
We offer shipment to the lower 48 states.
SHIPPING METHODS AND OPTIONS
Most orders are shipped SmartPost, USPS and FedEx. Rustic Sportsman will always attempt to use the most time-efficient shipping method allowed for the products being shipped. Multiple shipping methods may be used for an order, depending on the methods available for items in that order.
Whenever possible, Rustic Sportsman offers the following shipping options:
- Standard ground delivery (4-7 business days)
Most orders ship within 48 hours. Orders are typically processed and shipped within 2 business days following the day the order was placed. Business days do not include weekends and holidays.
Due to their size, heavyweight and oversized packages will be shipped by freight truck. Please allow 7-10 business days for freight delivery. Packages will be delivered outside the front door of the shipping address. White glove delivery (inside building delivery or product set up) is not currently available.
TRACKING YOUR SHIPMENT
You will receive an email notification when all or part of your order ships. The email will provide the information you need to track your shipment.
Where applicable, RS will charge sales tax on taxable items. Sales tax is calculated on the cost of the taxable merchandise. Depending on state-specific regulations, sales tax may also be assessed on shipping and handling costs.
Most merchandise in new, unused, and resaleable condition, and returned within 30 days will receive a refund or exchange. All merchandise for return or exchange must be accompanied by a valid receipt.
We do not accept returns or exchanges for items such as custom cut merchandise and special orders. Other restrictions may include inspection of the item by an authorized service center. All warranty/service claims will be processed according to the manufacturers’ policies.